Our Expertise

Service

Premium water systems deserve premium care. From precision installation to long-term maintenance, we ensure your hydration solutions never falter.

Professional Installation and Reliable Service

Ecogleam Manufacturing provides support for installation, filter replacement, and after-sales service to ensure customers receive reliable product performance.

Our team supports customers with product selection, installation guidance, maintenance planning, and filter replacement schedules.
Service Support Includes
  • Product installation guidance
  • Filter replacement support
  • Maintenance reminders
  • Water quality support where required
  • Authorized service assistance
  • Customer technical support
Warranty Support
We offer a 5-year warranty on filtration systems against manufacturing defects.

Free labor charges for filter replacement are provided during the first 2 years.

Customers are required to replace filters on time to maintain product performance and warranty validity.

Warranty does not cover physical damage, improper handling, unauthorized modification, or third-party servicing.
Filter Details

Filter details and replacement schedule.

5-Stage Water Filter

PP Sediment Filter
GAC Carbon Filter
CTO Carbon Block
UF Membrane (0.01 μ)
T33 Post Carbon

Full set replacement: every 12 months · 5-year system warranty

Commercial RO + 5-Stage System

PP & UDF Pre-Filters
CTO Carbon Block
RO Membrane (0.0001 μ)
T33 Post Carbon

Pre-filters: every 3–6 months · RO membrane & T33: approx. every 12 months

Dispenser Systems

Wall-Hanging & Under-Counter: paired external 5-stage filter
Table Top: built-in 4-stage RO
Built-in UV sterilisation on all units

Filter line: every 12 months · 1-year dispenser warranty, service support up to 5 years

Water Testing & Quality Assurance
Before and after installation, we check the following physical and chemical water quality parameters on site:
  • pH level
  • TDS level
  • Turbidity / water clarity
  • Conductivity
  • Total hardness
  • Chlorine level
  • Odour, taste and visual condition
  • Before and after filtration comparison
Third-Party & Microbiology Testing
Microbiology tests such as E. coli, coliform and aerobic plate count are arranged through an external accredited laboratory — this is not performed in-house.

Quarterly inspections and third-party lab reports are provided for each installation, with a 12-hour emergency response window in Colombo.
Audit & Compliance Documentation
For customers preparing for ISO or hotel quality-grading audits, we can provide the following supporting documentation on request:
  • Water quality test reports covering physical and chemical parameters
  • Third-party laboratory certificates for microbiology testing, when arranged
  • Filter replacement and maintenance service logs
  • SLS and WHO drinking water standard compliance statements
  • Documentation formatted to support hotel quality-grading audits and ISO 9001 / ISO 22000 water-safety requirements
Get Started

Ready to upgrade
your water system?

Speak to our team and find the right filtration solution for your hotel, office, restaurant, or hospital.

+94 71 644 5539  ·  admin@ecogleammanufacturing.com  ·  www.h2oorigin.com